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Enquire today regarding having in-house training. Please complete the online enquiry form, or alternatively, contact our In-house Training Manager on (02) 8920 3611 or


“Wonderfully delivered, well informed training that was engaging. Great presenter, thank you.”

Kylie Douse, Manager, FaCS

“Excellent presentation, great engagement with the audience, significant experience/ knowledge and willingness to share ”

Anonymous, Perth

“Very well presented and engaging...stimulating ideas and potential. Thought provoking and a reminder of what can be done ”


“Excellent training. Gave this service a great opportunity to ask/discuss specific issues to better improve the service for our clients .”

Anonymous, Richmond

“I found the training insightful and relevant to the program we deliver. I would like this training to be mandatory with our organisation and across the community services sector”

Danya Groppenbacher, Blacktown

Half Day Trauma-informed Practice for Managers

TIP Managers image

This half day professional development workshop is designed for managers in health and community services settings.  Many people presenting to health and community services have experienced past and/or present trauma, are living with their impacts and utilise diverse services at higher rates than the general population. It is essential to the well-being of trauma survivors that services are informed by the ground-breaking research related to Trauma-Informed Practice. 

The characteristics of trauma-informed service delivery are straightforward and simple – safety, trustworthiness, choice, collaboration and empowerment – but its philosophy and practice require buy-in from everyone. Their introduction and embedding call for attention to a range of variables with which all managers need to be conversant.  

By attending this half-day professional development training, managers will have a better understanding of trauma, the need for trauma-informed services, its risk management and OH &S benefits, the steps for embedding trauma-informed practice including operationalisation of principles, workforce development and ongoing oversight of a review process.

By participating in this professional development training, participants will be able to:

  • Define trauma and understand the need for trauma informed services 
  • Demonstrate knowledge of the impacts of trauma on mind and body
  • Demonstrate knowledge of the neurobiological underpinnings of emotional and behavioural difficulties understanding them as ‘adaptive’ responses to trauma
  • Demonstrate knowledge of the value, definition and  principles of trauma informed practice 
  • Explore the steps required to embed trauma-informed practice within a service and the role of managers in doing so 
  • Using a trauma informed audit tool, apply the 5 principle framework for trauma-informed practice to organisations 

Material presented in the training is comprehensive, and draws on the latest research presented in the Blue Knot Foundation Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery

Who should attend?

Managers, team leaders or personnel in leadership roles who support staff (paid and unpaid) in the following roles: front-line, reception, administration, volunteer, peer support, outreach and/or human resources of health, community and other human services.