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Enquire today regarding having in-house training. Please complete the online enquiry form, or alternatively, contact our In-house Training Manager on (02) 8920 3611 or


“A fantastic training that has assisted me in my role as a Family Support Worker! I've been able to use information and look at challenging clients in a new perspective”

Anonymous, Arncliffe

“I feel much more confident in the foundations of TIC and have new skills I'm eager to implement at work and in my personal life. This is the best training I've ever done! ”

Danyelle Kaplan

“I just wanted to again express my thanks for running the course for our volunteers. Those who attended the training yesterday, all said that the trainer was exceptional and the training was really relevant and would be helpful to them on the phones with their callers.”

Fiona Berry

“Thanks for the plain language, non clinical and explaining all in a human normalising way .”

Anonymous, Perth

“This training raised my awareness of the effects of trauma in a variety of situations and how you need to be very mindful of how you react and appreciate each individual situation. ”

Jennifer Wallington, Kariong

Half Day Foundation for Trauma-Informed Practice

TICP half day image

Many people presenting to health and community services have experiences of past and/or present trauma. Trauma from childhood, a form of complex trauma (including all forms of abuse, neglect and other adverse experiences) is common and especially damaging. 

By attending this half-day professional development training participants will have a better understanding of the prevalence, types and impacts of trauma on adults - their sense of self, health, well-being, life opportunities, and relationships. The training introduces the principles of trauma-informed care and practice and a framework for applying it to individual and organisational practice. 

Participants will take home tips and strategies to engage in safe, trustworthy, and collaborative interactions which minimise stress, de-escalate challenging situations, minimise re-traumatisation and enable recovery.

By participating in this professional development training, participants will be able to: 

  • Define types and prevalence of trauma and understand the need for trauma informed services 
  • Demonstrate knowledge of the impacts of trauma on mind and body
  • Demonstrate knowledge of the underpinnings of emotional and behavioural difficulties understanding them as ‘adaptive’ responses to trauma 
  • Demonstrate knowledge of the value, definition and  principles of trauma informed practice 
  • Demonstrate knowledge of the potential for and risks of re-traumatisation 
  • Define the five principles of trauma informed practice and, using an audit tool, apply them to your work practice /place 

This training is based on evidence from Blue Knot Foundation’s internationally and nationally and acclaimed Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery

Who should attend?

As an orientation for all staff across diverse service settings including health, community, legal, justice, mental health, AOD, disability, housing and/or employment services.
Role examples: Front desk/reception staff; administrative staff; volunteers; ancillary and support staff; new graduates in health and human services; orientation for all staff in any organisation.